Terms of Service

1. ACCEPTANCE OF TERMS

By visiting the Site, signing up for our newsletter, booking a session, purchasing a program, or otherwise using our Services, you confirm that you have read, understood, and agree to these Terms. If you do not agree, please do not use the Site or Services.

2. EDUCATIONAL AND INFORMATIONAL NATURE OF CONTENT

All content on the Site, including articles, guides, workshops, coaching sessions, emails, and any other material provided by Hey Lori LLC, is for educational and informational purposes only. Content reflects Lori Christophersen's personal experience, opinions, and perspective, and general wellness education. It is not a substitute for professional advice of any kind, including medical, psychological, financial, or legal advice.

3. COACHING DISCLAIMER

Hey Lori provides personal development and coaching services, not therapy, counseling, or medical treatment. Coaching is a collaborative process intended to support personal growth, self-awareness, and behavior change. Lori Christophersen is not a licensed therapist, psychologist, psychiatrist, or medical provider, and coaching sessions should not be treated as a replacement for mental health treatment or medical care.

If you are experiencing a mental health crisis, thoughts of self-harm, or any condition requiring professional medical or psychological care, please seek help from a licensed professional or emergency services immediately (see Section 6).

4. MEDICAL AND WELLNESS DISCLAIMER

The Site may include discussion of topics such as labs, nutrition, hormones, peptides, GLP-1 medications, supplements, longevity, inflammation, and general lifestyle and wellness topics. This content reflects Lori's personal experience and education, and is not medical advice. It is not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Hey Lori LLC and Lori Christophersen are not medical providers and do not provide individualized medical advice, prescriptions, or clinical care through the Site. Any decisions about medications, supplements, labs, or treatment protocols should be made in consultation with a licensed healthcare provider who is familiar with your individual health history.

References to peptides, GLP-1 medications, or similar substances reflect general education and personal experience. They are not a recommendation that any specific individual use these substances. Eligibility, prescribing, and clinical oversight are handled exclusively by independent, licensed healthcare providers and third-party companies, including Function Health and EllieMD, not by Hey Lori LLC.

5. NO DOCTOR-PATIENT RELATIONSHIP

Nothing on the Site or in any coaching, workshop, or communication with Hey Lori creates a doctor-patient, therapist-client, or other clinical relationship. No medical diagnosis, treatment plan, or individualized medical advice is provided by Hey Lori LLC under any circumstance.

Any clinical care, prescriptions, lab interpretation, or treatment decisions are handled solely by independent, licensed healthcare providers and third-party companies, including but not limited to Function Health and EllieMD, under their own terms and clinical judgment.

6. EMERGENCY AND MEDICAL CARE DISCLAIMER

The Site and our Services are not designed for use in a medical or mental health emergency. If you are experiencing a medical emergency, a mental health crisis, or thoughts of harming yourself or others, call 911 (or your local emergency number) immediately, or go to your nearest emergency room. You can also contact the 988 Suicide and Crisis Lifeline by calling or texting 988 (U.S.).

7. NO GUARANTEE OF RESULTS

Coaching, workshops, intensives, and educational content offered through Hey Lori are intended to support your personal growth and are not a guarantee of any specific outcome. Results vary based on individual effort, circumstances, and many factors outside our control. Hey Lori LLC makes no guarantees or warranties regarding personal, financial, health, relationship, career, or any other specific outcome from using the Site or Services.

Any testimonials, examples, or descriptions of past client experiences reflect individual results and are not a promise that you will achieve the same or similar results.

8. AFFILIATE AND REFERRAL DISCLOSURE

Some links on the Site are affiliate or referral links. If you click one of these links and make a purchase or sign up for a service, including with companies such as Function Health or EllieMD, Hey Lori LLC may receive compensation. We only recommend products, programs, or providers that Lori personally uses, has researched, or genuinely believes are worth sharing.

9. THIRD-PARTY SERVICES AND LINKS

The Site may link to or integrate with third-party services, including GoHighLevel/LeadConnector, Calendly, Function Health, EllieMD, our payment processor, and other tools that may be added over time. These third parties are independent businesses, not owned, operated, or controlled by Hey Lori LLC. We are not responsible for the content, accuracy, products, services, or privacy practices of any third-party site or service. Your use of any third-party service is governed entirely by that company's own terms and policies.

10. INTELLECTUAL PROPERTY

All content on the Site, including text, graphics, logos, original frameworks, guides, videos, and other original materials, is the property of Hey Lori LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, sell, or create derivative works from any content on the Site without our prior written permission. You are welcome to share links to our content, but not to republish or repurpose it as your own. Nothing in these Terms grants you rights to any third-party methodology, licensed material, or intellectual property belonging to another person or company.

11. ACCEPTABLE USE

When using the Site or Services, you agree not to:

• Use the Site for any unlawful purpose
• Attempt to gain unauthorized access to the Site, our systems, or other users' information
• Copy, scrape, or reproduce Site content without permission
• Interfere with or disrupt the operation of the Site
• Impersonate any person or misrepresent your affiliation with Hey Lori
• Use the Site to harass, harm, or defraud others

We reserve the right to restrict or terminate your access to the Site or Services if you violate these Terms.

12. PURCHASES, PAYMENT, CANCELLATIONS, AND REFUNDS

Payment terms.

Hey Lori LLC may offer paid services on a one-time payment basis or through a payment plan, depending on the specific offer. Prices are in U.S. dollars unless otherwise stated. Payment is due according to the terms presented to you at checkout, booking, registration, or in the agreement for that specific offer.

Cancellations.

Cancellation terms may vary depending on the type of offer, including coaching, private intensives, workshops, programs, or other paid experiences. Any offer-specific cancellation terms will be communicated to you at the time of booking, registration, purchase, or in the applicable agreement.

Refunds.

Refund eligibility, if any, is governed by the terms presented for the specific offer at the time of purchase. Unless a specific offer expressly states otherwise, purchasing a Hey Lori service does not automatically entitle you to a refund.

Rescheduling.

For scheduled 1:1 coaching sessions and private intensives, please provide at least 24 hours' notice if you need to reschedule. Late cancellations and no-shows may result in forfeiture of the scheduled session, except where otherwise agreed due to exceptional circumstances. Workshops, programs, and other live offerings may have separate rescheduling or attendance terms communicated at registration or purchase.

If Hey Lori cancels or reschedules.

If Hey Lori must cancel or reschedule a paid session, workshop, intensive, program, or other live offering, we will make reasonable efforts to provide a replacement date, rescheduled experience, or appropriate alternative. If Hey Lori cancels a paid service entirely and cannot provide a reasonable alternative, you will be refunded the amount paid for the undelivered portion of that service. Hey Lori is not responsible for reimbursing unrelated expenses, such as travel, lodging, or lost wages, unless expressly stated for a particular offer.

Program-specific terms.

Hey Lori may offer group programs, workshops, classes, coaching experiences, intensives, and other live or recorded offerings from time to time. Any attendance requirements, access periods, recordings, make-up sessions, or other participation conditions for a specific offer will be communicated to you at registration or purchase, and those specific terms will govern that offer.

13. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Hey Lori LLC's aggregate liability arising out of or related to a paid service will not exceed the amount you paid to Hey Lori LLC for the specific service giving rise to the claim.

To the fullest extent permitted by law, Hey Lori LLC, Lori Christophersen, and their affiliates, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Site or Services, even if advised of the possibility of such damages. This limitation does not apply where prohibited by applicable law.

The Site and Services are provided "as is" and "as available" without warranties of any kind, express or implied, except where such disclaimers are not permitted by applicable law.

14. INDEMNIFICATION

You agree to indemnify and hold harmless Hey Lori LLC, Lori Christophersen, and their affiliates, employees, and contractors from any claims, damages, losses, liabilities, and expenses (including reasonable attorney's fees) arising out of or related to your use of the Site or Services, your violation of these Terms, or your violation of any rights of a third party.

15. GOVERNING LAW

These Terms are governed by the laws of the State of Wisconsin, without regard to its conflict of law principles. Any disputes arising out of or related to these Terms or the Services will be handled in the courts of competent jurisdiction in Wisconsin, subject to applicable law.

16. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes in our Services, business practices, or legal requirements. Any changes will be posted on this page with an updated effective date. Your continued use of the Site or Services after changes are posted constitutes your acceptance of the updated Terms.

17. CONTACT INFORMATION

If you have questions about these Terms, contact us at: